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Here you can find the most commonly requested information about the Products.Find answers to frequently asked questions about Amrobt. See the most common topics.
The machine is not connected to the network
The charging station has to placed against the wall, each side is 0.5 meters, and there is no obstacle in the front 1.5 meters. Away from signal interference, such as router TVs,mirrors, windows, etc.
Find the charging station can not be connected to charge.
Clean the charging pins of the robot and the charging station with dry cloth. Make sure the side brushes installed correctly.（yellow is left and blue is right）
How long does a Amrobt 350 robot takes to charge？ Also for 350 Pro and 380?
It depends on the charging condition such as temperatures, interface and so on, but it takes 4-5 hours to get fully charged under an experiment condition.
A full charged Amrobt 350 runs 120 minutes in the mode of Auto. 350 Pro and 380 runs 90-120 mins.
The cliff sensors contaminated, turn the machine over and wipe the cliff sensors of the robot bottom and restart.
Clean the sensor eyes (glass or clear plastic cover) with a soft rag and warm, soapy water. Don’t use glass cleaners, bleach or detergent as it may damage the lens.
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Please note: Due to how quickly orders are processed, the store may not be able to accommodate changes or cancellations. In that case, you may also be able contact us by email Or Tel. Contact US Now.